Occasionally, there may be a hold-up in processing payments through the gateway. Here are the key points to remember:
- We support multiple payment options, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
- If you have successfully completed a payment but do not see the related plan reflected in your account right away, please wait around 5 minutes, then log out and log back in.
- If you continue to experience problems after attempting the steps above, please take a screenshot of your payment confirmation and contact us for additional help.